Renters and hosts work out details for moving in, exchanging keys, and moving out directly with each other. Kopa does not require a particular online check-in or checkout process.
1. Communication is essential
Before the start of the booking, message your host to figure out move-in and move-out times, make plans for the key exchange, and ask any other questions. Keeping communication in your message thread gives you and Kopa a clear reference if any issues come up.
2. Key exchange
Many hosts greet tenants in person if they need to exchange keys. Others leave keys in the mailbox or have a neighbor meet the tenant. Hosts decide how they give keys to their tenants.