How can we help?
- What is Kopa?
- Extenuating circumstances policy and COVID-19 (coronavirus)
- Why do I need to fill out a rental application?
- How do I cancel my booking?
- What fees do renters pay?
- How does Kopa vet hosts?
- How do I add photos of my listing?
- Does it cost anything to list my space on Kopa?
- How long does it take for payments to show in my bank account?
- How do I return security deposits to my renters?
- What fee do hosts pay?
- How do I sync my Kopa calendar with another calendar?
- What is the difference between messages and booking requests?
- What is a government-issued ID, and why do I need to add one?
Find answers to general frequently asked questions about Kopa, Kopa for Business, and beyond.View articles >
Get help with managing your account, password, and notifications.View articles >
Learn about booking through Kopa, payments, and trust and safety as a renter.View articles >
Discover how you can create, manage, and improve your listings and payments as a host.View articles >
Still need help?
Our support team is top-notch, and we're here to answer any questions.