Kopa Support Center
Are apartments on Kopa considered "short-term rentals?"
For how long can I rent my space?
Do I need a lease, and how do leases work?
How much control do I have with my rental property?
What furniture and amenities does my space need to have?
What do I need in my property?
See all 9 articles
How do I add photos of my listing?
How do I create a listing on Kopa?
Should I rent my space by bed or entire space?
How do I add seasonal pricing to my listing?
What is Seasonal Pricing?
Am I allowed to sublease through Kopa?
See all 22 articles
Does it cost anything to list my space on Kopa?
How long does it take for payments to show in my bank account?
How do I return security deposits to my renters?
What fee do hosts pay?
Do I need to return security deposits with interest?
How do I add payment info?
See all 11 articles
Communicating with renters
How do I view and send messages?
How do I accept a booking request?
How do I sync my Kopa calendar with another calendar?
How do I make dates available or blocked on my calendar?
Messages and booking requests
What is the difference between messages and booking requests?
Do renters see why I decline a booking request?
How can a renter leave a review for my listing?
How do star ratings work?
Trust and safety
What is a government-issued ID, and why do I need to add one?
How do I add my government-issued ID?
Is my space insured by Kopa?
How does Kopa vet renters?
I'm a host. What are some safety tips I can follow?
Why should I communicate and pay through Kopa directly?