Hosting
Getting started
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Do I need a lease, and how do leases work?
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For how long can I rent my space?
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How much control do I have with my rental property?
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Does my space need furniture or specific amenities?
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What is expected of me as a Kopa host?
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How does Kopa work for hosts?
Your listings
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Can I change the minimum and maximum amount of time someone can rent my property?
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How do I add a 3D tour to my listing?
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How do I find my Airbnb profile link?
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How do I add my listing to Kopa?
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Should I rent my space by bed or entire space?
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How do I add seasonal pricing to my listing?
Payments
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What fee do hosts pay?
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Do I need to return security deposits with interest?
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How do I add payment info?
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How long does it take for payments to show in my bank account?
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How do I return security deposits to my renters?
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How do I split payouts between two bank accounts?
Communicating with renters
Calendar
Messages and booking requests
Reviews
Trust and safety
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What is a government-issued ID, and why do I need to add one?
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Do you offer background checks or credit checks?
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How do I add my government-issued ID?
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Is my space insured by Kopa?
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How does Kopa vet renters?
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I'm a host. What are some safety tips I can follow?